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Sample Q & A..:
Behavioural
Interviews
| Preparation | Intro
to Interviewing
- Tell me
about yourself.
"My background includes extensive experience in all aspects
of Office Administration such as managing operating budgets up
to $500,000, supervising a staff of 4-6, purchasing, network administration
and telecommunications. As well, I oversaw several corporate moves
over the past number of years, involving significant planning
and organizing.
I think that my ability to develop and implement effective systems
such as electronic document organization and retrieval, and client
databases has really helped our office run more smoothly.
- What would
you say are your strengths?
Technical troubleshooting, customer service and organizing
workflows and meeting deadlines.
BE prepared to give specific examples to demonstrate each
strength if you are asked. When you give an example make sure
to talk about the problem/challenge/opportunity you were facing
(P); what actions you took (A); and what was the end result (R).
- Can you
tell me about a weakness you have?
I think that I have a tendency to supervise people somewhat
loosely. For example, once staff are trained and competent, I
generally leave them to achieve the results. I have learned that
some people do need more specific direction and monitoring and
have adjusted my management style accordingly. I have developed
some good follow-up systems to help keep people on track - I do
realize this is something I have to keep on top of.
- Why did
you leave your previous organization?
Our company recently merged with another consulting firm, and
as a result a number of functions were moved to the U.S. - my
position was one of them. The core group left in Canada consists
of professional staff and a few administrative functions.
- Where do
you see your self three years down the line?
I like what I am doing. I still see my self in administration.
I will like to keep taking on different challenges and more responsibilities.
But I hope to still be in this field.
- If I talked
to your previous supervisors what do you think that are going
to say about you?
I believe they will agree with me on my ability to trouble
shoot effectively; provide good customer service; and organize
workflows effectively to meet deadlines. I also think they will
describe me as an easy person to get along with and that I can
be counted on to get things done.
- What kind
of salary are you looking for?
I really have not thought about that too much because I really
did not know what the scope of the job was. What did you have
in mind?
Be prepared to put a range on the table if you are asked
to do so. Don't give a range however that you can not live with.
Chances are, if they have not set a range for the job already
they will probably offer you something that is at the low end
of the range you gave them.
- Why should
I hire you?
To recap, I believe that I have the technical expertise, educational
background, supervisory skills and demonstrated behaviours that
you are looking for. For example, I know how to solve problems,
assume responsibility and initiative to get things done, proactive,
organized, and coordinating skills. Good people skills to negotiate
to get things done. These are what I excel at.
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